• Manage and respond to patient enquiries.

• Monitor social media channels, respond to basic enquiries, and report on trends.

• Assist in the development and execution of marketing campaigns, including the creation and distribution of collateral and coordination of event logistics.

• Organise and distribute marketing materials, ensuring alignment with brand guidelines.

• Monitor the website for content updates and maintenance issues and respond to enquiries.

• Ensure that all client service interactions meet quality standards and reflect positively on the brand.

• Manage the marketing mailbox and track the volume and type of enquiries received.

• Support on-site marketing activities at hospitals, including events and campaigns.

• Assist in maintaining marketing reports, files, and databases.

• Provide general administrative support to the marketing team as needed.